Does anything really need to be said here?
This is not one of our fix ups, we haven't seen this home personally. But what the is going on here.
This is an example of what can happen after the fact. Don't let anyone put anything over the top of your panels! The installer probably went mad just trying to get the panels up there by the looks of it, even if to be fair, they should have trimmed the rail down on the sides. But all that work has been somewhat undone by the shade sail.
Moral of the story, power comes first, shade sail mounting a distant second lol.